Here at Main Entrée, we UNCONDITIONALLY stand behind our products…
For any reason that you are not absolutely satisfied with your purchase from Main Entrée, we will replace or refund your order – period. Main Entrée wants to hear from you. We, at Main Entrée are constantly striving to improve our services and product offerings. Main Entrée encourages any sort of feedback and welcome your remarks, comments, suggestions and concerns .
If at any time you have any questions or concerns regarding the ordering process OR shipments received, simply contact Customer Service. Our Toll-Free phone number is 1-800-489-7941.
CUSTOMER SERVICE Department Hours (Eastern Standard Time): Weekdays 9:00am to 5:00pm EST or, feel free to send us an email 24 hours a day 7 days a week, to customerservice@mainentrée.com- if email received during non business hours, a representative will answer your email on the next business day. Please make sure to include as much order information as possible, to help us expedite your request.
We reserve the right to limit refunds and replacements. We guarantee delivery only to the addresses we are provided; which are confirmed on the order acknowledgement.